What is 2-1-1?

Who should you call when you need help or information for yourself, your family or someone you know? Dial or click 2-1-1 and get connected to a network of more than 18,000 resources in North Carolina that offer care, solutions, support and hope when you need it most. 

Speak with an information and referral specialist, Dial 2-1-1 from any phone. Help Starts Here

Dialing 2-1-1 is the first step to finding help for you, your family, or someone in need.  In addition, 866-401-6342 is a toll free number that is available should your service provider be unable to connect 2-1-1. Search for

help online using our database:

 NC 2-1-1 is a free, confidential information and referral line.  We are available by phone and online 24 hours a day, 7 days a week and can serve any language.

 How can we help? We can connect you to more than 18,000 services throughout North Carolina including: Food, Housing & Utilities, Child Care & Education Services, Financial Education, Credit Counseling, Health Care, Job Training Counseling/Support Groups, Mental Health & Substance Abuse, Senior Services, Volunteer Opportunities, Disaster Services and more.

95 Walker Street Columbus, NC 28722 - P.O. Box 146 Columbus, NC 28722 Phone: 828-894-8236 Fax: 828-894-2797